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Burhan Ulu
AIOps, Observability & SRE SME ๐Ÿ”
Assoc. Manager at Accenture๐Ÿ‡จ๐Ÿ‡ญ
  • Country:
    ๐Ÿ‡ณ๐Ÿ‡ฑ โ†’ ๐Ÿ‡จ๐Ÿ‡ญ
  • City:
    Zรผrich ๐Ÿ™๏ธ
LANGUAGES ๐Ÿ—ฃ๏ธ
  • Dutch (Native)
  • English (Fluent)
  • German (Beginner)
FUNCTIONAL SKILLS ๐Ÿ“
  • IT Operating Model
  • Site Reliability Engineering
  • IT Service Managementย 
  • Project and Program Delivery (Service Delivery)
  • Operational Excellence (Application Support, Production Support)
  • Agile Methodologies (SAFeยฎ, Kanban, Scrum)
  • Requirements Engineering
  • Stakeholder Management
  • Business Process Analyses
TECHNICAL SKILLS ๐Ÿ› ๏ธ
  • Git, GitHub/GitLab, Jenkins
  • JIRA, Confluence, BitBucket
  • Splunk>, Dynatrace, AppDynamics, Grafana, ELK Stack, Datadog
  • Cloud: MS Azure, GCP, IBM Cloud
  • ServiceNow (ITSM)
  • Docker, Kubernetes
  • CMS (Content Management Systems)
  • Linux (Scripting), Windows, Ubuntu, Debian
  • GenAI, Agentic AI, RAG
CERTIFICATIONS ๐Ÿ†
  • SRE Foundationโ„  & Practitionerโ„  + Instructor
  • MS Azure (AZ-900)
  • Dynatrace: Sales Specialist & Platform Associate
  • ITILยฎ Foundation v3 / v4
  • PRINCE2ยฎ Foundation
  • PSM I
  • SAFeยฎ Agilist (SA) 6.0
  • Splunk>: Power User / Admin
  • Gremlin Enterprise Chaos Engineering
  • Accentureโ€™s Certified Delivery Professional
  • Kubernetes & Cloud Native Associate (KCNA)

Meet the Team

Meet the awesome team behind Acme Marketing.

Leah Robinson

Dan D. Connor

Thomas J. Turner


Leah is the CEO and founder of Acme Marketing. She spent several years working as a freelance marketing consultant before moving into full-time management positions. Before founding Acme Marketing, Leah handled several million-dollar accounts for some of the biggest names in tech.

Thomas started out as a freelance content writer and quickly moved into full-time content production for one of America’s biggest homeware brands. As Acme’s first full-time employee, he’s developed and perfected the content strategy from the ground up.

Dan is an experienced social media manager, and his skills span everything from video production to creating PPC campaigns. Dan has deep understanding of the tools and strategies needed to get your content in front of the right people on social networks.

Contact the Team

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