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Burhan Ulu
AIOps, Observability & SRE SME 🔍
Assoc. Manager at Accenture🇨🇭
  • Country:
    🇳🇱 → 🇨🇭
  • City:
    Zürich 🏙️
LANGUAGES 🗣️
  • Dutch (Native)
  • English (Fluent)
  • German (Beginner)
FUNCTIONAL SKILLS 📝
  • IT Operating Model
  • Site Reliability Engineering
  • IT Service Management 
  • Project and Program Delivery (Service Delivery)
  • Operational Excellence (Application Support, Production Support)
  • Agile Methodologies (SAFe®, Kanban, Scrum)
  • Requirements Engineering
  • Stakeholder Management
  • Business Process Analyses
TECHNICAL SKILLS 🛠️
  • Git, GitHub/GitLab, Jenkins
  • JIRA, Confluence, BitBucket
  • Splunk>, Dynatrace, AppDynamics, Grafana, ELK Stack, Datadog
  • Cloud: MS Azure, GCP, IBM Cloud
  • ServiceNow (ITSM)
  • Docker, Kubernetes
  • CMS (Content Management Systems)
  • Linux (Scripting), Windows, Ubuntu, Debian
  • GenAI, Agentic AI, RAG
CERTIFICATIONS 🏆
  • SRE Foundation℠ & Practitioner℠ + Instructor
  • MS Azure (AZ-900)
  • Dynatrace: Sales Specialist & Platform Associate
  • ITIL® Foundation v3 / v4
  • PRINCE2® Foundation
  • PSM I
  • SAFe® Agilist (SA) 6.0
  • Splunk>: Power User / Admin
  • Gremlin Enterprise Chaos Engineering
  • Accenture’s Certified Delivery Professional
  • Kubernetes & Cloud Native Associate (KCNA)
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Testimonials

Acme Marketing provided the tools and strategies we needed to build PPC campaigns with great ROI.

John Doe, ABC Corp

I wouldn’t hesitate to recommend Acme for marketing support. Their team of experts have assisted us with everything from keyword research to getting our social media strategy on the right track.

Jane Doe, XYZ Interiors

Our team is free to work on the tasks they do best.

Vasu Sameer, AK Consulting

From day one, the team at Acme become partners and friends. They immediately got to know the business are driven to help small businesses succeed.

Amanda Smith, Awesome Software